Outbound · Inbound · Hinglish-native

Your customers
speak Hinglish.
Now your agent
does too.

Automated outbound campaigns and inbound reception for Indian businesses. Handles Hinglish, Hindi, Tamil, and Telugu out of the box. No voice recordings. No decision trees.

Read the docs ↗
Trusted byLENDINGHEALTHCAREE-COMMERCEINSURANCE
LIVE CALL
OUTBOUND
+91-98765-43210
Rahul Mehta00:01:24
hi-IN · 0.97
AGENT · PRIYA
“Sir, aapke liye 10.5% mein personal loan offer hai — koi processing fee nahi. Kya kal subah convenient rahega?”
AGENT
Priya · pyra-v2-hi
LATENCY
1.1s
INTENT
loan_qualify
3s
answer time
4
languages
24/7
no shifts
Outbound

Call your leads
in their language.

The agent introduces itself, qualifies intent, answers questions in natural Hinglish, and books a callback — automatically. No voice actor recordings. No decision trees. Configure in 10 minutes.

✓
Handles objections, silences, and topic switches in Hinglish
✓
Books callbacks, reads CRM data, logs outcomes automatically
✓
Scales to 10,000 concurrent calls — no agent hiring
OUTBOUND CALL
14:32:01hi-IN
AG
PRIYA · 14:32:01
Namaste, main Priya bol rahi hoon Axis Bank se. Kya aap Rahul Mehta ji bol rahe hain?
Hi, I'm Priya calling from Axis Bank. Am I speaking with Rahul Mehta?
RM
CALLER · 14:32:06
Haan, main hi hoon. Abhi thoda busy hoon — kal subah call karo na?
Yes, that's me. A bit busy — can you call tomorrow morning?
AG
PRIYA · 14:32:10
Bilkul sir. Kal subah 10 baje call karenge. Koi aur sawaal? Namaste!
Of course. We'll call at 10 AM tomorrow. Any other questions?
intent: loan_qualifycallback: tomorrow 10:00sentiment: neutral
INBOUND CALL
09:14:22hi-IN
SK
CALLER · 09:14:22
Mera EMI bounce ho gaya. Kuch problem hai account mein.
My EMI bounced. There's a problem with my account.
AG
PRIYA · 09:14:25
Samajh gaya sir. Account check karta hoon — registered mobile number dijiye.
Understood. Let me check. Please share your registered mobile number.
SK
CALLER · 09:14:28
98765-43211
AG
PRIYA · 09:14:31
November EMI ₹8,400 pending hai. Payment link abhi aapke number pe bhej deta hoon.
November EMI of ₹8,400 is pending. Sending the payment link to your number now.
intent: emi_queryaction: payment_link_sentresolved: true
Inbound

Answer every call.
Instantly.

3-second answer time. The agent handles EMI queries, appointment booking, and complaint registration. Transfers to a human agent — with full transcript context — when needed.

✓
Resolves EMI queries, booking, status checks without a human
✓
Escalates with full context — agent gets transcript before picking up
✓
Zero dropped calls. No hold music. No "press 1 for Hindi".
Setup

Live in 10 minutes.

01
01
Connect your system
Works with your CRM, call center platform, or any system via REST API. One API key. One webhook URL. No SDK required.
02
02
Configure your agent
Write a brief: product name, opening line, qualifying questions, escalation trigger. That's it — no voice recording, no flow mapping, no NLP training.
03
03
Go live
The agent handles calls immediately. Full transcripts, recordings, and intent analytics are in the dashboard. Costs are per minute — no setup fee.
Why Pyra

Not another IVR.

Feature
Pyra Voice
BPO Agency
Basic IVR
Languages
Hinglish, Hindi, Tamil, Telugu
Depends on agents
English / DTMF
First answer time
3 seconds
60–90 seconds
5 seconds
Available 24/7
✓
✗
✓
Understands free speech
✓
✓
✗
Cost per minute
₹2–8
₹35–80
₹1–3
Auto callback scheduling
✓
Manual
✗
Full call analytics
✓
Varies
✗
Infrastructure

Powered by
Pyra Omega.

Every call runs on our model-routing gateway. The right model for the right conversational turn — optimised for Hinglish quality, response latency, and cost. You pay for what you use.

Learn about Omega →
$ pyra route --call-id=c_9x2 --opt latency+quality
turngreeting
langhi-IN (0.97)
modelpyra-v2-hi
latency1.1s
cost₹0.04 / turn
FAQ

Common questions.

Which Indian languages are supported?
Hinglish (Hindi-English code-switching), Hindi, Tamil, and Telugu out of the box. Bengali is in beta. English-only calls also work. Language is auto-detected per call — no per-caller configuration required.
What happens when the agent can't answer a question?
It transfers to a human agent. The human receives the full transcript and detected intent before picking up. You define the escalation trigger in your configuration brief — a specific phrase, a sentiment threshold, or a product type.
Can I customise the agent's voice and script?
You define the opening line, product brief, and escalation conditions. The model handles natural variation from there — no word-for-word scripting. Voice selection (pitch, pace, gender) is configurable per campaign.
How is pricing calculated?
Per minute of connected call time. ₹2–8 depending on language model used. No setup fee, no minimum volume, no per-seat licensing. Volume discounts apply above 10,000 minutes per month. Call us for an enterprise rate card.
Where is call data stored? What about DPDP compliance?
All call data is stored in AWS Mumbai (ap-south-1). Recordings are encrypted at rest and in transit. We comply with DPDP Act 2023 requirements. Data retention period is configurable — default 90 days.

Ready to hear it
for yourself?

Enter your number and Priya will call you in 30 seconds. Real Hinglish. Real call flow.

PYRA VOICE
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